Chêne Gear Help Center: Orders, Returns & Warranty

How can we help?

Get more information

Track an order, see how long shipping takes, and fix or change an order before it ships.

Start a return or exchange, understand the policy, and check refund or swap status.

Get leaking waders and other gear repaired, and understand what the warranty covers.

Find your size, choose the right fit, and keep your gear performing season after season.

Pro Program, affiliate and collaborations, wholesale, and group or fundraising orders.

Discount and promo questions, including military, first responder, and student requests.

Store locations, hours, and how to reach the right team.

We respond within 24 business hours. [email protected]