How do I start a warranty repair?Updated 4 hours ago

Email [email protected] or call (901) 869-1766 to start a warranty claim. Our team will confirm the issue and get you moving fast.

Have this ready

• The size and pattern of your waders
• A description of what is going on
• Photos of the issue, which help us assess it quickly
• Your return shipping address

Shipping your waders

We provide the prepaid shipping label for repairs, including out-of-warranty work. Please use a plain or reused box rather than the original wader box, and include your name, return address, and a note describing the issue inside the box.

If your repair falls outside warranty coverage, our team will talk through any costs with you; those are handled case by case.

Our repair department address:

Warranty Department
1835 Nonconnah Blvd., Suite 173
Memphis, TN 38132

What happens next

Once your waders arrive, we evaluate, test, and repair them, and they are typically on their way back to you within 7 to 10 business days. Expect a call from our team letting you know what was done.