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info@chenegear.com

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+1 (901) 869-1766

Chêne Gear

<p>Contact us immediately at info@chenegear.com with your order number and the correct address. If your order has not shipped yet, we will update it. Orders process in 1 to 3 business days, so the sooner you reach out, the better the odds we catch it.</p><h3 id="if-your-order-already-shipped">If your order already shipped</h3><ul><li>Watch the tracking link from your shipping confirmation. Some carriers allow delivery updates or holds through their own tools (UPS My Choice, USPS Informed Delivery).</li><li>If the package comes back to us as return to sender, we will reship it to the corrected address at no charge. Contact us and we will get it moving.</li></ul>

Entered the wrong address on a Chêne Gear order? Contact us immediately and we will update it before your order ships.

Change Shipping Address | Chêne Gear Help Center

Orders & Shipping

How do I track my order?

When will my order ship? Processing and shipping times

How much does shipping cost?

Can I change or cancel my order?

How do I change my shipping address?

Tracking says delivered but I do not have my package

My order is missing an item, has the wrong item, or arrived damaged

Do you ship internationally?

How do I start a return or exchange?

What is your return and exchange policy?

When will I get my refund?

How do I check my exchange status?

Can I return or exchange an item I bought in-store?

Returns & Exchanges

What does the Chêne wader warranty cover?

How do I start a warranty repair?

My waders are leaking. What do I do?

How long do repairs take?

Is my warranty registered? Can it transfer?

Warranty & Repairs

How do Chêne waders fit? Wader sizing guide

How do Chêne boots and footwear fit?

Apparel and outerwear sizing

Youth sizing and the Youth 2S Wader

How do I care for my waders?

How do I care for waxed canvas?

How do I care for my boots?

Sizing, Fit & Product Care

Pro Program: who qualifies and how to apply

Youth Wader Program: how it works

Do you offer wholesale?

Donations, sponsorships, and collaborations

Membership & Partner Programs

Do you offer discounts? Military, first responder, and student

Payment methods and payment issues

Discounts, Payments & Account

Chêne Stuttgart: location, hours, and what's in store

Chêne Memphis: location and hours

How do I contact Chêne Gear?

Stores & Contact

If your order already shipped

How do I change my shipping address?Updated 4 hours ago

If your order already shipped