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Can I change or cancel my order?Updated 4 hours ago

Orders cannot be edited once they are placed. If you need something different, contact us right away: we can cancel an order that has not shipped, and you can place a new one with the right items or address. Orders process in 1 to 3 business days, so speed matters.

How to reach us fast

  • Email [email protected] with your order number and what you need.
  • Or call (901) 869-1766, Monday to Friday 8 to 5 and Saturday 10 to 4 (Central).

If your order already shipped

Once an order ships we cannot pull it back, but you are still covered. Start a return or exchange through our returns portal when it arrives. See How do I start a return or exchange?

Please note: custom orders cannot be changed, exchanged, or returned once placed.

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